How long does a new website usually take to create?
Generally speaking for a basic website, we can usually have the website up and running live within 10 business days. This is just a guide and depending on the complexity of the project it can be either more or less.
How do I pay my invoice?
We offer several methods to pay your website management invoice:
- You can pay with a business cheque
- You can pay with a personal cheque
- You can pay with PayPal (and use your credit card)
- You can pay via INTERAC payment (Canadian customers)
- Finally, you can pay via WIRE transfer (details to be given)
How do I make a support request?
We love dealing with customers so we make it very simple. Call us and get connected right away with a support person. As well, you can email us and get a response in the same business day.
I accidentally deleted my WordPress page, what can I do?
Accidents do happen and most of our clients by default have backup service as part of their annual hosting account. Simply call us right away and we can check the last backup on the server to recover your data.
Don’t have backup service in your plan? Contact the office staff to get more information on this valuable feature.
Email Service. Do I buy seperately or what?
Email service/hosting is standard with all our hosting plans. We do offer seperate email hosting packages if needed on a different platform. Call us for complete details.
Didn’t find the answer?
If you can’t find the answer above, or at our helpdesk, feel free to use the form below to submit your question and we will typically get back to you within one business day.
If you are in need of an immediate website management question, just call us toll-free. Thank you
